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Customer: Scott C. | Install new AC system
Had a great experience with Colossus. Both at the time of the initial estimate and again at the installation, they arrived when they said they would - that's a great way to run a business!! They were efficient and courteous during the installation, and I would refer any friend looking for HVAC service.
I had a mini-split ductless AC installed. They came in and removed an old AC from the wall. Closed in the wall and installed the mini split. They did a great job. They were professional and cleaned up after they were done. I would use them again in the future.
I went through Home Advisor for AC installation. One other company could not come for a week to assess the old AC. Nick called at 4 PM yesterday (Friday) and came to the house at 5 PM. He assessed the unit and said he could replace it with the same size Ruud compressor. They came about noon Saturday and installed the new compressor within 2 hours. They were fair in their price.
Our A/C went out on Friday and the company we have a service contract with came on Saturday and said that we needed a new system and that a salesman would call us on Monday or Tuesday - WHAT? It was the hottest week of the summer!!! THEN we found out that a new system couldn't be installed until LATE OCTOBER! We found Colossus in Brick, NJ online and called them. The father/son owners, Nick and James, arrived Sunday night at 9:00 pm - after they were done with their service calls for that day - we couldn't believe their awesome work ethic! A new A/C system was installed the very next day. We couldn't have asked for quicker, friendlier or more professional service. WE HIGHLY RECOMMEND THIS COMPANY - THEY GAVE BETTER SERVICE THAN WE COULD HAVE EVER ASKED FOR.
We had a problem with our central AC whereby water was overflowing the main cooling unit in huge quantity. I called on a 'reputed' HVAC company and their representative came and within 5 minutes came to the conclusion that my AC unit (9 years old) was faulty and the whole unit needs to be replaced. They quoted me $5K.
I thought of taking a second opinion, and there's when i found about Colossus HVAC. I called them and got an appointment the same day. Mr. Nicholas Komninakis came in on time. He was a thorough professional and is an expert in his line of work. He felt my AC unit and straight away told that it was a problem with the pump which drains out the water from the coil. He replaced the pump, cleaned all the connecting pipes and my unit is good as new. He didn't try to sell us anything, explained us the problem and fixed it professionally. I would highly recommend using the services of Colossus.
My experience with Colossus HVAC was one of the most positive service experiences from start to finish I have ever encountered as a homeowner. Learning that my entire heating system needed to be replaced was a scary prospect but from the first phone call the office staff was comforting and my first meeting with James, made me feel at ease. James’ professionalism and attention to every detail especially the financing challenges I knew I would be facing was tremendous and so much better than other companies I had investigated. They treated me with respect and care and followed through by answering questions via phone and email throughout the whole process. When the team arrived to put in my new system continued the impeccable professionalism. Their patience and knowledge were so impressive Nicholas explained everything during the visit. They worked so hard in my tiny basement for hours and were continuously pleasant and helpful. After over 8 hours of work, Nicholas explained the entire system to me with a smile and answered every question with the expertise he has accumulated during his work in the industry. When the team left every question I had was answered and every piece of my home where they had worked was clear and clean. I can't say enough about this team and would recommend them to everyone.
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